Refund policy

You may request a return if:

The item is unused, in original condition, and in its original packaging

The product is damaged, defective, or incorrect

You contact us within the allowed return timeframe

2. Return Timeframe

Returns must be requested within [7 days] of delivery

Requests made after this period may not be accepted

3. How to Request a Return

To initiate a return:

Email us at [rs7339922@gmail.com] with your order details

Include clear photos/videos if the item is damaged or defective

Our team will review and guide you through the next steps

4. Refund Process & Timing

Once we receive and inspect the returned item, your refund will be processed

Refunds are issued to your original payment method

Please allow [5–7 business days] for the refund to reflect in your account

5. Exchange Options

We offer exchanges for defective, damaged, or incorrect items

Exchanges are subject to product availability

If the item is out of stock, a refund will be provided instead

6. Damaged or Defective Items

If you receive a damaged or defective product:

Contact us within [48 hours] of delivery

Share clear images/videos as proof

We will offer a replacement or full refund at no extra cost

7. Non-Returnable Items

The following items are not eligible for return:

Used or damaged items (not due to our fault)

Items without original packaging

Clearance or final sale items

Customized or special-order products

8. Return Shipping Costs

If the return is due to our error (wrong/damaged product), we will cover the shipping cost

For other returns, customers may be responsible for return shipping charges